Professional Market Specialist

Company Overview:

Canon U.S.A., Inc., headquartered in Melville, New York, is a leading provider of consumer, business-to-business, and industrial digital imaging solutions. With approximately $36 billion in global revenue, its parent company, Canon Inc. (NYSE:CAJ), ranks third overall in U.S. patents registered in 2013† and is one of Fortune Magazine’s World’s Most Admired Companies in 2014. In 2013, Canon U.S.A. has received the PCMag.com Readers’ Choice Award for Service and Reliability in the digital camera and printer categories for the tenth consecutive year, and for camcorders for the past three years. Canon U.S.A. is committed to the highest level of customer satisfaction and loyalty, providing 100 percent U.S.-based consumer service and support for all of the products it distributes. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To keep apprised of the latest news from Canon U.S.A., sign up for the Company’s RSS news feed by visiting www.usa.canon.com/rss and follow us on Twitter @CanonUSA.  Canon U.S.A’s extensive product line and digital solutions enable businesses and consumers worldwide to capture, store and distribute information. †Based on weekly patent counts issued by United States Patent and Trademark Office  Canon is proud to be an equal opportunity employer. Minority/Female/Individuals with Disabilities/Protected Veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. To read more about employment discrimination protections under federal law, please visit this site: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf

Position Overview:

We have an exciting opportunity for a Professional Market Specialist to join our Professional Engineering and Solutions division.  Located in the Canon Hollywood Professional Technology and Support Center, this position will work with professional clients and potential clients to understand Canon products and solutions in pre and post sale situations

Responsibilities:
  • Participate in visits to key professional end users with the Sales and Business Development teams, with the goal of securing new professional business opportunities and maintaining the loyalty of current clients.
  • Provide support to imaging professionals and end users, which may involve loaning and demonstrating equipment, responding to questions regarding advanced product applications and imaging techniques.
  • Plan and conduct dealer training seminars, in collaboration with the dealer sales team, to educate dealer principals and sales representatives about the features, specifications and applications of Canon’s high-end imaging products.
  • Provide support and demonstrations of professional products to clients and prospects visiting the Canon Hollywood Professional technology & Support Center by Appointment.
  • Collaborate with Canon’s Marketing department to provide on set and production environment support for television and motion picture projects.
  • Assess the technical support requirements of assigned territory and develop and schedule appropriate activities and programs, in collaboration with management.
  • Participate in the planning and execution of trade shows and events supporting the professional imaging market.
  • Develop audio/visual and printed support materials in order to enhance information presented during training and technical support programs.
  • Identify and develop new business contacts with potential customers to increase Canon’s share in the professional market.
  • Report product and market feedback to Canon headquarters.
Qualifications:
  • Bachelor’s degree, or equivalent experience, in imaging, and a minimum of five years of experience as an imaging professional in the film and television production industry.
  • Requires experience in the technical aspects of film and/or television production.  Additional experience in still photography experience is preferred.
  • Excellent verbal and written communication skills for the development and presentation of market support programs.
  • Professional level knowledge regarding imaging products, techniques and applications to communicate with and support the professional end user.
  • Ability to carry up to 50 lbs.
  • Requires approximately 40 – 50% travel.  Territory covered mostly includes Southern Calif/L.A. This position requires driving for company business as an essential function of the job and must remain in compliance with company safety guidelines and policies

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